1) Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of www.rjamesenterprises.com (the "Site") and all related offerings provided by R James Enterprises ("RJE," "we," "us," or "our"). By accessing the Site or using our services, you agree to be bound by these Terms.
2) Changes to Terms
We may update these Terms from time to time. The "Last updated" date reflects the latest version. Continued use of the Site or services after changes constitutes acceptance of the revised Terms.
3) Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our services. By using the Site or services, you represent that you meet this requirement and that any information you provide is accurate and complete.
4) Services Overview
RJE provides transformational education and training, which may include courses, group programs, private coaching, workshops, and related materials (collectively, the "Services"). Specific program details, schedules, and pricing may be described on the Site or in separate offer pages or agreements.
We may modify or discontinue any Service (in whole or in part) with reasonable notice where practicable.
5) Health, Professional & Results Disclaimers
Not Medical/Legal/Psychological Advice. The Services are educational in nature and are not a substitute for medical, psychological, legal, or financial advice. We do not diagnose, treat, or cure any condition. Always consult your physician or qualified professional regarding health or mental health questions.
Physical Considerations. Breath, voice, and presence work can involve physical practice. Participate only to your level of comfort and discontinue if you experience pain, dizziness, or discomfort. You are responsible for your own well-being and for consulting a physician before beginning any new practice.
No Guarantees. We do not guarantee outcomes. Results vary based on numerous factors including your background, participation, and context.
6) Booking, Rescheduling & Cancellations
- Discovery calls & sessions: You may reschedule with at least [24 hours] notice. Late cancellations or no-shows may be forfeited.
- Group programs: Start dates, session times, and capacity are as listed on the relevant offer page or welcome materials.
- Make-ups: We may provide recordings or alternatives at our discretion when feasible, but we are not obligated to offer make-up sessions.
7) Payments, Subscriptions & Refunds
- Fees: Prices are listed on the Site or checkout page and may be subject to applicable taxes. You authorize us (and our payment processor) to charge your selected payment method for all purchases.
- Installments/Subscriptions: If you select a plan, you agree to timely payments according to the schedule shown at checkout.
- Refunds: Unless the specific offer page states otherwise, all fees are [non-refundable]. If an explicit guarantee or cancellation window is offered for a program, the exact terms on that offer page control.
- Chargebacks: You agree to contact us first to resolve billing issues before initiating a chargeback.
8) Community Standards & Conduct
We aim to provide a respectful, safe learning environment. You agree not to:
- Harass, abuse, or harm others; disrupt sessions or communities.
- Share others' confidential information without consent.
- Copy, record, or distribute materials or sessions except as expressly permitted.
- Use the Services for illegal purposes or to infringe on others' rights.
We may remove or suspend access for conduct that violates these Terms or community guidelines.
9) Intellectual Property
All content on the Site and in the Services–texts, videos, audio, graphics, course materials, methods, and trademarks–are owned by RJE or our licensors and are protected by intellectual property laws.
- Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use materials for your personal, non-commercial use during the program term.
- Restrictions: You may not reproduce, distribute, adapt, publicly display, or create derivative works without prior written permission.
10) User Content & Testimonials
If you submit questions, feedback, or testimonials ("User Content"), you grant RJE a worldwide, royalty-free license to use, reproduce, and display such content for the purposes of operating and improving the Services.
Testimonials & Social Proof. With your consent, we may feature your testimonial, first name/initials, and role (e.g., "Founder," "Singer"). You can withdraw consent at any time by sending us a message through our contact page.
11) Session Recordings
From time to time, we may record sessions for educational quality and for participants who cannot attend live. We will notify you in advance and obtain consent where required by law. Do not share recordings outside the enrolled cohort or without written permission.
12) Third-Party Tools & Links
We may link to third-party websites, tools, or services (e.g., scheduling, video conferencing, payments). These are provided for convenience only; we do not control and are not responsible for their content or policies.
13) Privacy
Your use of the Site and Services is also governed by our Privacy Policy. California residents can exercise CPRA rights–including "Do Not Sell/Share"–as described in the Privacy Policy.
14) Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted or error-free.
15) Limitation of Liability
To the fullest extent permitted by law, RJE and our directors, officers, contractors, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the Services.
In no event will our aggregate liability exceed the greater of [the fees you paid to RJE for the Services giving rise to the claim during the twelve (12) months prior to the event] or [USD $100].
16) Indemnification
You agree to indemnify, defend, and hold harmless RJE from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms or misuse of the Services.
17) Governing Law & Venue
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. You agree to the exclusive jurisdiction and venue of the state and federal courts located in Placer County, California, for any dispute not subject to arbitration (if applicable).
Optional Arbitration & Class Action Waiver (customize or remove): Any dispute arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by [JAMS/AAA] under its rules. You and RJE agree to bring claims only in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. Consult your attorney before adopting this clause.
18) IP Complaints / DMCA
If you believe content on the Site infringes your intellectual property, contact us with: (a) your contact details; (b) identification of the copyrighted work or trademark; (c) the URL/location of the allegedly infringing material; (d) a statement of good-faith belief; and (e) a statement under penalty of perjury that the information is accurate and that you are authorized to act. Email us through our contact page.
19) Force Majeure
We are not liable for delays or failures due to causes beyond our reasonable control, including acts of God, labor disputes, government actions, wars, epidemics, outages, or network failures.
20) Other Terms
- Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
- No Waiver: Our failure to enforce a provision is not a waiver of our right to do so later.
- Assignment: You may not assign your rights without our consent. We may assign these Terms as part of a business transfer.
- Entire Agreement: These Terms, along with any program-specific terms and our Privacy Policy, constitute the entire agreement between you and RJE regarding the Services.