R James Enterprises ("RJE," "we," "us," or "our") provides transformational education and training services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.rjamesenterprises.com (the "Site"), contact us, or use our services (the "Services"). By using the Site or Services, you agree to this Policy.
1) Who we are & how to contact us
Controller: R James Enterprises
Contact
Website: www.rjamesenterprises.com
2) Information we collect
We collect personal information you provide directly and information collected automatically.
- Contact details: name, email, phone.
- Professional info (optional): role, company, interests (e.g., track selection).
- Message content: notes you include in forms or emails.
- Scheduling details: preferred times/topics for discovery calls.
- Transactional info (if applicable): purchase confirmations; payment data is processed by our payment processor and not stored by us.
- Usage & device data (automatic): IP, browser, pages viewed, timestamps, approximate location from IP.
- Cookies & similar tech: used for core functionality, preferences, and analytics.
- From third parties: scheduling tools, email providers, and payment processors supply the information you submit to them.
3) How we use personal information
- Provide & improve Services: respond to inquiries, book calls, deliver coaching/programs, maintain and enhance the Site.
- Communicate: confirmations, updates, and administrative messages; with consent, share resources and announcements.
- Personalize: tailor recommendations and content to your goals.
- Analytics & security: measure performance; prevent fraud and misuse.
- Legal & compliance: meet legal obligations and enforce terms.
Legal bases (EEA/UK): consent, contract performance, legitimate interests (e.g., service improvement, security), and legal obligations.
We do not sell or rent your personal data to third parties.
6) Data retention
- Inquiry & scheduling records: up to 24 months after last interaction.
- Client records: for the engagement and a reasonable period thereafter (e.g., 6–7 years) to meet legal/record-keeping needs.
- Analytics data: per provider defaults, minimized/aggregated where possible.
7) Your privacy rights
Depending on your location, you may have rights to access, correct, delete, restrict/opt out of certain processing, obtain portability, withdraw consent, and lodge a complaint with your local authority. To exercise rights, contact us through our contact page. We may need to verify your identity.
California Residents (CPRA)
Notice of Right to Opt Out of Sale/Sharing. We do not sell personal information for money. If any third-party advertising or analytics qualifies as a "sale" or "sharing" under CPRA, you may opt out at any time.
Do Not Sell/Share My Personal Information
Global Privacy Control (GPC): Where technically feasible, we honor browser-level opt-out signals such as GPC.
How to exercise CPRA rights:
- Opt out of sale/sharing: use the button above or visit this page anytime.
- Access / Delete / Correct: contact us through our contact page, with the subject line "CPRA Request."
- Authorized agents: must provide proof of authorization; we will verify the consumer's identity.
We do not knowingly process sensitive personal information to infer characteristics.
8) Children's privacy
Our Services are not directed to children under 13 (or under 16 in the EEA). We do not knowingly collect data from children. If you believe a child provided personal information, contact us and we will delete it.
9) International data transfers
If you access the Site from outside the United States, your information may be processed in countries with different data protection laws. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) with our processors.
10) Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
11) Third-party websites
Our Site may link to third-party websites or services. Their privacy practices are governed by their own policies; we are not responsible for them.
12) Changes to this Policy
We may update this Privacy Policy from time to time. We will post the new date at the top and, where appropriate, notify you through the Site or by email.
13) How to contact us
Questions or requests about this Privacy Policy or your personal information:
- Contact us by sending a note through our Contact Form.
This page provides general information and is not legal advice.